Coronavirus Update

UPDATE WEDNESDAY 3RD JUNE – GOLF

Wednesday 3rd June sees phase 2 of ‘returning to play golf’ begin, and the first day of play returning to the 1st tee and the option to play 18 holes in 3 & 4 balls if desired. As explained previously, although this is a positive step, it is one we take with caution. How successful the transition will be is down to you. We have put a policy in place to help you safely return to playing golf and if everyone adheres to it correctly we will be able to continue playing the game we love whilst feeling safe. It is imperative that you maintain your 2 metre social distancing at all times.

Please find a link to the updated return to golf document.

RETURNING TO GOLF: JUNE 2020

From tomorrow you will be able to park in either car park. Where possible please try to leave one parking space between your car and the next. Arrival for playing at the club should still be no earlier than 15 minutes before your start time. The right hand putting green will be open for use, but it must only be strictly used by golfers of the same playing group and only 10 minutes before their tee time. Once that group have left the putting green, the next group may use it. There will be no option to just turn up and practice on the putting green unless you are due to tee off.  Please then wait on the path leading to the 1st tee 5 minutes before your start time. A starter will then invite you down to the tee when ready to do so.

There will still be hand sanitisers in place and it is recommended that as well as using these, you bring your own little bottles of sanitiser, or wipes to use throughout your round. All playing guidelines and restrictions remain the same so you must leave the flag in at all times and not touch it for any reason. With no rakes on the course, please try your best to smooth over any foot prints or divot marks with your foot or a club. Please also remember to repair any pitch marks left and replace any divots. The greens staff are still working with a reduced team and therefore greatly appreciate your support with this.

It is really important to make sure you take your rubbish home with you. If you have bought it in your golf bag, then simply put it back in your bag and dispose of it at home. Please also try to take away any broken tees you may have left and do not leave any golf balls lying around the course. There obviously will be a few lost in certain areas but we have also seen rouge balls left in the middle of the fairway, and even one in the hole, with nobody quite rightly wanting to pick them up.

Lastly we have noticed a drop in dress code in the past few weeks since returning to play golf. I have attached a copy of our dress code policy below so please take a look at it and make sure you are adhering to it to avoid any awkward situations on the 1st tee.

Dress Code

Emergency Number and First Aid

For the foreseeable future the emergency number and a first aider, will be in operation Monday – Friday from 8am – 8pm and at weekends from 8am – 6pm. Outside of these hours in case of an emergency 999 should be called. A reminder of the emergency number – 07754 104079

Please enjoy the next step of returning to what ever the new normal is, and most importantly “Play Safe Stay Safe”.

Kind regards

Darren

 

UPDATE MONDAY 1ST JUNE

Fit For Five
New outside classes from Thursday 4th June

Starting this Thursday, the new Fit For Five classes will be available for members at Exeter Golf and Country Club from Monday to Friday. You can book on the Member App from Tuesday 2nd June!
With a choice of HIIT, Legs Bums and Tums, Bodyweight Circuits and Yoga, the classes are a great way to get that motivation boost you’ve been missing during lockdown.
There will be a maximum of five attendees, plus Lee our Fitness Manager or Howard, our Yoga Instructor.
Classes will take place outside by the outdoor pool (which remains closed) and on the terrace.
If you book a class, you must bring the following:
Water
Exercise mat
Yoga mat.
Yoga cushion, block and strap – if required (not essential)
Please note: there are no showers or toilets available at this time. You will be expected to arrive five minutes before your class and leave the area straight away afterwards. Entry will be via the side gate to the outdoor pool area from the car park. Booking is essential.
Until the membership year commences, all classes will be on a pay per class basis:
Fitness classes £5 per person
Yoga classes are £6 per person
Classes can be booked via the Member App and payment will be taken after the class, via online Member Card debit. If you book a class, please ensure you have sufficient credit on your Member Account to enable us to take the appropriate payment.
How to use the Member App
We expect to go ahead with classes unless it is raining, in which case the class will be cancelled.
To begin with, members can only book ONE CLASS PER DAY, THREE TIMES A WEEK – we will review this and adapt if space.

SEE THE TIMETABLE

Pay to Play Tennis
All club members can now pay to play tennis.
With doubles now permitted, and the tennis courts fairly quiet at times during the day, we have decided to open them up for all members to book.
Courts are £5 per hour and 15 mins. All players must be named at the time of booking via the Member App – and must all be members. No guests.
Read the latest Covid-19 Tennis Guidelines here, in association with the LTA. It is essential that players stick to these guidelines, as anyone not adhering to them will not be permitted to play.
Give it a go – it could be your new favourite sport!

Time for a Takeaway
Now we can meet in groups of up to 6, while maintaining 2 metre social distancing, we have decided it’s a good time to open up a takeaway service from Wear Park Restaurant. We’re aiming to start this from early next week – more details to follow!
Pop in and pick up a drink and snack. There will be tea, coffee, wine, beers, smoothies, milkshakes, crisps, confectionery, cakes and more. Members card or credit/debit card only please – no cash.
There will be tables spaced accordingly outside – as you will not be able to remain inside. Please ensure you adhere to the guidelines we will send out later this week to enable us to serve you refreshments safely – so further down the line we can get back to providing cooked food too.

 

UPDATE SUNDAY 31ST MAY – GOLF

Firstly thank you to all of you for your understanding and patience in the procedures we have put in place since May 13th for you to be able to return to playing golf. The 2 mini course set up has worked really well for us as a club, allowing us to see between 215 – 240 people on the course every day over the past 2 weeks since golf returned.

We are now ready to move on to the next phase of returning to golf by reverting to a 1st tee start for 18 holes of play, and playing in 3 & 4 balls if you so wish. Tee times will be available in 10 minute intervals. This is a positive move but we make the move with caution. If this is to work then it is imperative that the correct social distancing guidelines are adhered to. We will be closely monitoring the situation and will take strict action against anyone seen to deliberately break the social distancing policy.

I remind you that at the moment you are being asked to finish your rounds and then leave the club. We are still asking you to arrive no more than 15 minutes before your tee time, and to be on the path leading to the tee 5 minutes before.

Members must also be aware that pre-booking to play is mandatory, and has been retained to assist in the maintenance of the social distancing rule of keeping a minimum of 2 metres distance between individuals. In this regard, please do not attempt to roll up in anticipation of being allowed to play. For the reasons already stated in our “Returning to Play” policy, you will not be allowed on the course.

Bookings will be open from tomorrow morning at 7.30am when you will be able to log on and book tee times for Wednesday 3rd June and up until 7th June. You will notice there are 2 courses live. The Covid-19 course is for the tee sheets in 2 balls with the current 2 mini course set up covering Sunday, Monday and Tuesday. To book for Wednesday onwards you will need to choose the Exeter Course. This will allow you to book 18 holes and in 3 & 4 balls if you so wish. We will be using the usual 7 days in advance for bookings, with the tee sheet going live at 7.30am every morning.

From Wednesday the option to book the Covid-19 course will no longer appear. There will be no limit to the number of times that you may book and play in the week, however we would like you to consider members that are working. Therefore if you are free to play in the week it would be nice to leave some tee times at the weekend for those that work. We will be very carefully monitoring bookings and will be prepared to add in any additional restrictions we feel necessary for both the safety of our members but also in the fairness of booking and course availability.

I am aware that there may be a few members who are not comfortable playing in bigger groups or with other people from outside their own household at this time. There may also be members whose partners are high risk or indeed are front line workers. We will of course accommodate everyone the best way we can. If you have any concerns regarding this then please contact me.

As far as competitions are concerned, it is our intention to start back playing 18 holes socially for at least a couple of weeks to monitor how the transition is working. We may then look at introducing some roll up events through mid to end of June before moving back to structured qualifying competitions and supplementary scores at the beginning of July. I will of course send out further details and we will update the competitions fixture list to sit in line with how the rest of the season may pan out. Intelligent Golf are modifying their app to allow us to use the app for live scoring. This will help to eliminate touch points with scorecards. More information will be passed on regarding this in the near future.

I hope that covers most points, but please contact me with any questions. 

It just leaves me to say that I hope you enjoy reverting back to 18 holes and bigger groups to aid socialising with friends and fellow members. Please however make sure you are adhering to social distancing so we can all keep moving forward, and enjoy the rest of our golfing year staying safe.

 

UPDATE SUNDAY 31ST MAY – TENNIS 

It’s been great to see so many members taking advantage of the fantastic weather back out on the tennis courts over the last weeks. Following the government announcement on Thursday, the LTA have announced a series of changes to the guidelines. Important changes include:

  • Doubles with different households is now permitted
  • You no longer have to use your own, initialled balls

You must always maintain social distancing and use appropriate hygiene measures (including use of the hand sanitiser by the entrance to the courts).

Please ensure that you read the full guidelines below. These are effective from Monday 1st June.

We’re also pleased to be able to open the courts to all members. Please check the information below to read how to book/pay for courts.

There will be marshals present when you turn up to play. They will ask to check the names on your court booking so please bring your membership card (preferable) or another form of ID. Please follow all instructions delivered by the marshals.

We will take appropriate action against any member not abiding by these guidelines, as they are in place for the safety of our members and staff.

If you develop symptoms of COVID-19, you should not play and should follow the Government’s ‘test and trace’ guidelines, which can be read on the Gov.uk website.

Read the latest Back To Tennis Guidelines

 

UPDATE FRIDAY 29TH MAY

We hope you’re enjoying getting back to tennis. As explained previously, from Monday 1st June, courts will be bookable with a £5 court fee. This court fee will remain in place until usual membership subscriptions restart when more of the club facilities reopen.

The £5 booking fee is for a 1 hour and 15 minute session and will be split between the two members booked on. In order to split this cost against membership accounts, the name of all players must be entered at the time of booking. To do this, all members must have made themselves visible on the member app – click here for instructions.

When booking a court, please ensure you have enough credit on your member account to pay. If you need to top up, you can via the member app. Payments for the booking will be taken after the courts have been used – not at the time of booking.

We are currently awaiting an update regarding the possibility of doubles (from different households) being permissible from next week – we will confirm this via email and social media.

Thank you – and please remember the rules we ask you to follow to ensure safe play – you can remind yourself of them here.

Kind regards,

James Temple
Head of Rackets

 

UPDATE THURSDAY 14TH MAY

Following the positive news from the LTA on Tuesday, we’re delighted to announce we are now permitted to reopen the tennis courts.

We were advised to take time to ensure that our courts can reopen safely, rather than rushing, so after a good day of planning and organisation, the courts will reopen at 11.00am on Friday 15th May.

From Saturday onward, they will be open from 8.00am until 7.45pm every day.

Access to the courts is available to rackets members and juniors who have renewed their rackets membership.

READ THE FULL TENNIS GUIDELINES

 

UPDATE THURSDAY 14TH MAY

Dear Fellow Members,

I am very pleased to confirm that the golf course was successfully re-opened yesterday and it is planned to open the tennis courts tomorrow. Golfers have been given the Golf Framework with social distancing guidelines to allow them to play safely and Chris Jones will be circulating similar guidelines regarding tennis.

The message I sent to you all on 27 March 2020 outlined how the Club would deal with subscriptions going forward and I am extremely grateful to all those Members who paid their subscriptions before 31 March, as this has brought in some funds to strengthen our financial position and enable us to look after all our members of staff as best we can.

It will still be some time before the indoor sporting facilities are able to re-open, as well as the outdoor pool, so there are no plans to trigger Club Membership subscriptions at present.

Golf subscriptions (excluding Club) will be activated as from 1 June and this will run for 12 months. However for those golfers who are being shielded, self-isolating or vulnerable, they can choose to continue to suspend their golf membership and will get a monthly credit paid to their membership card. If you are in any of these categories, please let us know as soon as possible.

Rackets subscriptions will not be triggered until the squash courts are able to re-open so we are encouraging all Rackets members to take advantage of some free exercise on the tennis courts up until the end of this month, and they will then be available on a pay and play basis until we fully re-open. James Temple will also be returning to coaching shortly. For the time being, the court lights will not be available in order to save costs.

We are continuing to work up our detailed plans to allow the indoor areas of the Club, and the remaining outdoor areas, to re-open safely and I hope to be able to give you a further update soon but, in the meantime, please continue to stay safe and well.

Kind regards.

Will Gannon.
Chairman.

 

UPDATE WEDNESDAY 13TH MAY

The golf course is now open with restrictions in place, adhering to government requirements and advice from England Golf. The rest of the club remains closed at this time.

Please read the ‘Return to Playing Golf Framework’ for all the details.

Tennis: we are currently working on a #BackToTennis plan to open the tennis courts for Rackets Members is a safe way in accordance with the LTA and government restrictions.

Read the Golf Framework

 

UPDATE MONDAY 11TH MAY

Dear Fellow Members,

I am delighted to be in contact with you all again after only a few days, and it seems that part of the Government’s plan for the future does allow us to re-open the golf course as from Wednesday, as we hoped.

In this respect, Darren Everett will be contacting all Members of the Golf Section within the next 24 hours or so to circulate the safety and booking guidelines, and the details of how we can start to ease into playing golf again. Whilst play is currently restricted to one and two balls, with the latter involving players from the same lockdown family group, this will change as we move forward, and you will be notified of these changes as soon as they happen. However, the emphasis will always be in line with the England Golf strategy –  “PLAY SAFE, STAY SAFE”! Please note there will be a strict “booking only” policy, so please don’t turn up at the Club without a tee time.

It is hoped that other detailed Government guidance, particularly involving tennis, will be available shortly and Chris Jones will be contacting all Rackets Members to let them know when and how the tennis courts will be re-opened for the use of Members only.

Whilst the Club will remain closed to all other Members for the time being, I can assure you that you have not been forgotten and we will keep working behind the scenes to ensure you are welcomed back to a safe environment as soon as possible.

The phased re-opening of the Club facilities will obviously affect how subscriptions are levied and I will be in touch with you all about this in the near future.

I will continue to provide the Membership as a whole with regular updates and please look out for other individual sporting section communications from Darren Everett and Chris Jones, as mentioned above. In the meantime, let’s hope we are now at the beginning of the end of this crisis and please continue to stay safe and well.

 

Kind regards.

Will Gannon, Chairman.

 

UPDATE MONDAY 13TH APRIL

Happy Easter
An update from the Chairman

Dear Fellow Members,

It is now exactly three weeks since we closed our doors on Monday 23 March, but I hope you are still keeping safe, well and active in your homes, and I thought the Easter weekend would be a good time to update you on what has been going on at the Club during our enforced absence.

My last message explained what was happening about membership payments and I am delighted with the fantastic response we have had, as 3263 (about two thirds) of you have already renewed your membership –thank you. These payments will help the Club enormously from a financial viewpoint and enable us to look after our loyal staff as best we can. In this respect, we have furloughed 91 staff members, retained 15 fully employed staff and we will be paying every single one of our employees full salaries, until at least the end of April.

If possible, it would be great if even more members are able to renew now, as the membership period will run for 12 months from the day when we are able to open our doors again. Similarly, for those who have cancelled their Direct Debits, please contact us to reinstate these as soon as possible, and no payments will be taken by the Club until we have re-opened. Your membership period will also then run for 12 months from that date.

I’m sure you will have noticed that our Marketing Manager, Jenni Ashford, has remained busy and I hope you have taken up the virtual Easter Egg hunt on the website and the other activities you can join in online from home. Darren Everett is also regularly keeping us up to date with golfing matters and John Parr and his team are looking after our fabulous golf course, which will be in great condition when we are able to start playing again. I would also like to pay tribute to Chris Jones who has masterminded the shutdown, and is still at the helm coordinating our very able management team, Irene Gilbert and Sam Bennett (Membership), Steve Firmstone (Premises and maintenance), Martyn Walker (Security and IT), Hagit Damary (Accounts), and Harriet Patchett, (Events). In this last respect, we have recently taken some bookings for Christmas, which just goes to show that a future is firmly awaiting us!

I hope you are all enjoying this rather unprecedented Easter weekend and I will issue further updates in due course. In the meantime, please stay safe and well.

Kind regards.

Will Gannon.
Chairman.

 

UPDATE WEDNESDAY 1ST APRIL

We’re missing you!
Dear Member,

I hope that you are keeping well in the safety of your homes. As a team, we are in regular contact with each other, checking in from a ‘well-being’ point of view, as well as a ‘work’ point of view, with many being very busy behind the scenes. Rest assured, we are taking good care of the club both in administration and security.

Thank you to everyone who continues to support the club, whether by renewing memberships, or simply by the kind words you have shared with us. We are also lucky to have a long-standing team, whose commitment is beyond that of ‘just a job’; it’s about the future of the club.

If you do want to renew your membership by paying your annual subscription now (on the basis of the closure time being added to next year’s membership, as explained by our Chairman last week) you are still able to do so by contacting our Front of House Manager, Sam, info@exetergcc.co.uk.

For those who have renewed by the end of April, your Bring A Friend For Free credit will be postponed until we re-open – you won’t miss out on this!

Whilst we are facilitating the government support to retain those team members, unable to work while the club is closed, so they are ready to re-start work when we re-open, we also have a core team who are still working from home or on the golf course to keep the essentials ticking along. Therefore, we are always available via email or social media.

Please keep checking social media for posts from our team, which will also appear on the following website pages. Over the next couple of weeks, we will add ideas, tips, recipes and updates to help support you while we are apart.

RECIPES AT HOME
WORKOUTS AT HOME
GOLF AT HOME
SPA AT HOME

Please also take full advantage of our free access to the Les Mills on demand classes – more classes coming today. There is everything from high intensity cardio classes to yoga based classes and even special, fun classes for children – we urge you to give these a go to help keep you moving and have some fun.

We would love to see what you’re up to – tag us in photos and videos of your cooking creations, your work-outs at home or practicing your serve or swing.

Whilst this wasn’t the way we had hoped to start our 125th anniversary year, we are determined to make sure we’re ready to get things moving as soon as we can resume business as usual.

Kindest regards,

Chris Jones
General Manager

 

UPDATE MONDAY 23RD MARCH

I can’t believe that only five days have passed since I sent out my last update to the membership regarding the Covid-19 crisis – it seems like five weeks! At that stage we predicted that bars and restaurants would need to close and the government announcement followed on Friday, which we immediately adhered to.

On Saturday morning, members of the Board and Management met to discuss ongoing strategy, which at that stage was based on the current government guidelines of continuing to exercise responsibly and to be outdoors, all part of looking after our mental well-being. We planned how this could be safely introduced for both staff and members and I asked Chris Jones to send out the member update, which he did on Saturday evening. This involved a huge amount of work by our Management team and I am very grateful to them, as we should all be.

Yesterday heralded a distinct change in Government advice, with the emphasis changing to a “stay at home” policy and ensuring that everyone complied with the social distancing rules. As a result of this, the Board have decided to close all the Club facilities as of today, until further notice. My meeting this morning with other Directors and staff has put this in motion and our plans to keep open the golf course and other outdoor activities have been shelved. I think we would have been forced to close in any event, and we again feel we need to be ahead of the game, so we can help end this crisis as soon as possible.

I am sure lots of you will have queries about the future. Please send these through in the normal way, but please bear with us if the reply takes a little while. What I can assure everyone is that all subscriptions covering any period since our closure last Friday will be credited towards next year’s membership fees. Thank you so much to all those who are still paying, even today!

I am sorry that we have to close, but I can assure you we will re-open in good shape as soon as possible, and we will continue to look after our loyal staff as best we can. After all their hard work, it is a shame that a few members have criticised our Management team, and I need to remind you all that it is the Board that makes the strategic decisions for the Club and the staff should not have to suffer for having to deal with the often difficult task of implementing those decisions.

Further updates will be sent as often as possible and I hope you all keep safe and well.

Kind regards.

Will Gannon.
Chairman.

 

UPDATE SATURDAY 21ST MARCH

Today has been a surreal day for the team at Exeter Golf and Country Club. Planning across departments is going on behind the scenes to achieve the best outcome for our staff and members and will continue every step of the way. I am so proud that the team is pulling together so admirably, in this crisis.

Now the dust has settled following the Prime Minister’s announcement, we are pleased to advise that we are able to open some external areas of the club at present.

SUNDAY

Whilst the club (main building, including toilets) itself is closed, the Winter Mixed Better Ball competition is going ahead. The Pro Shop will be open from 8am to 6pm – however there is now a strict ONE IN, ONE OUT policy. This was not adhered to today by golfers despite the Pro Shop’s best attempts – PLEASE adhere to this, otherwise you will not be welcome in the shop or on the course. We have deployed lifeguards to the golf course to ensure this competition can take place – they will be present from 8am to 4pm to provide any necessary first aid cover.

MONDAY

The club is closed, however the golf course will be open for golf members.

Our senior team will be on site during the day with the sole purpose of planning. The team will be implementing logistics to enable external sports areas to open whilst the entire interior of the club remains closed.

We are hoping to install temporary toilet and hand washing facilities by the white gates in the car park to enable members to use the outdoor pool, tennis courts and golf course.

FROM TUESDAY

Golf – 8am – 6pm
Only one customer at any time in the Pro Shop
Golf course maintained as normal
Open for members and their guests only
Topsham Golf Academy is closed
Distance rules apply as per previous instructions

Tennis – courts 3 to 6, open from 8am – 6pm

Outdoor Pool – lane swimming, open 8am – 6pm
Access through the white gates
Lifeguards on duty
Maximum of 6 people in the pool at any one time
Maximum of 30 minutes use per member – please be patient if you have to wait

Gym – outdoor fitness classes, 10am, 12pm and 3pm
45 minute classes – no equipment needed
Location: tennis courts 1 and 2 – access the courts by walking past the back of the Sports Bar

Events Team – the office will be open from 8am – 4pm
Direct dial is 01392 873328, email sales@exetergcc.co.uk

Reception – open 8am – 6pm, seven days a week
Telephone and email enquiries only. Club doors will be closed and locked.
The reception will not accept visits or enquiries in person.

Food & Beverage – takeaway menu from 8am – 5pm
A small selection of takeaway hot and cold food and beverages will be available from the door area of the Sports Bar. People will not be permitted to enter the bar and tables have been removed from the patio to discourage sitting and gathering. Card payments only please.

Obviously, these plans could change in response to further updates from the Government. As always we will react to those and advise accordingly of how we will move forward again.

Thank you for your ongoing support, which we are all grateful for.

Keep healthy, safe and active.

Chris Jones
General Manager

 

UPDATE FRIDAY 20TH MARCH

It is with heavy hearts that we are closing the doors this evening, knowing they will remain that way for the time being, following the announcement by the Prime Minister this afternoon.

These are unprecedented times, but we are a unique and special organisation with our people; members and staff, truly at its heart.

The entire team would like to thank every single member who has demonstrated their confidence in us and love for the club, by renewing their membership for another year – and as promised the period of closure will be added to those memberships at the end of March 2021.

We are pleased to be able to support the team due to your help, preserving their experience of the club as many have considerable longevity of service, spanning up to 40 years. Where possible, team members will be deployed into a contingency plan of maintenance works whilst the club is closed.

The golf course will remain open until tomorrow – Darren Everett will email golf members specifically with more detail.

We will ensure you are updated regularly during this period of closure, via email and social media – please take this opportunity to follow us on Facebook and Instagram, if you are not already.

Thank you for your ongoing support of Exeter Golf and Country Club. We wish you and your families good health and look forward to seeing all your familiar faces again very soon.

Chris Jones
General Manager

 

UPDATE THURSDAY 19TH MARCH

Following on from our fitness update earlier, we have a few more changes to make regarding club closing times, group coaching, fitness classes and swimming lessons.

Club closing time

It’s great to see members coming to the club for sports and fitness, however we have noticed that the vast majority are visiting during the day or early evening. Therefore, we have decided to close the club at 8pm until the situation changes further.

Tennis and Squash Group Coaching

All group coaching will be postponed from Saturday 21st March (including sessions on this day), until further notice. This includes all adult and junior sessions. There are a few exceptions for small groups for the last session of term next week. If this applies to you then your coach will be in touch.

For tennis lessons, credit will be given towards the new term for any missed sessions. Information about the new term will be sent out in due course.

Individual lessons will carry on as normal for now. If for any reason you cannot make your session then please contact your coach directly. Please keep an eye out for a full update regarding the tennis, squash and racketball sections which will be sent out this evening.

Swimming lessons

The current course of swimming lessons will finish a week earlier than planned, so the last lesson in this course will be on Sunday 22nd March.

We will credit all of next weeks’ lessons (w/c Monday 23rd March) onto the next course for those continuing their memberships. If you decide to stop your membership, we will refund you for next week’s cancelled lesson(s) when the new course of lessons start. Sorry, but if you have missed a lesson this past week, that will not be credited or refunded.

Priority booking for the new course of lessons is open now. Whilst we don’t currently have a start date for this new course, we will contact you a few weeks beforehand so you can confirm before booking opens to other members.

We recommend you check or re-book your slot now to guarantee your place, but also to benefit from the priority booking discount.

If you have already paid for the next course, your place is safe and we will contact you to confirm the date, as stated above.

Golf coaching

Individual lessons will continue as normal with safety guidelines in place.

All group coaching courses are postponed until further notice. We will advise when these will recommence as soon as we can.

On course playing lessons: The Pro Shop is offering a 4 hole playing lesson on the course, up to 3 people, for £50. The lesson will cover course management, club selection, recovery shots, sloping lies and a general game assessment. Anybody booking this offer will automatically go into a draw for one of the new Scotty Cameron Select Putters worth £349!

Contact the Pro Shop

Group exercise classes

To adhere to restrictions set by the government regarding groups, we have decided to stop running classes from Monday 23rd March until further notice.

Please keep active using the gym, the free Les Mills classes website sent earlier, the classes videos to follow soon, and joining our club on Strava for running – or walking!

We look forward to starting the classes again as soon as possible – in our newly redecorated studio and our new Spin Studio – with more classes than ever.

 

UPDATE THURSDAY 19TH MARCH: FITNESS

THANK YOU to everyone who has renewed their membership so far. Our team continues to work to keep the club open, while also preparing for the alternative, to keep moving our club forward behind the scenes – especially in this, our 125th anniversary year.

LET US HELP YOU KEEP MOVING TOO
Staying fit and active is our best way to build a strong immune system and stay healthy.

If you can’t make it to our club right now due to the Coronavirus, we have some free and easy to access options to help keep you active and working out at home. Whilst classes are usually only free for Fitness Members, we want ALL our members to try and stay as active as possible during the coming weeks – and we hope this will help.

If you’re a runner – or thinking about taking it up – join our Strava club to help motivate each other while recording your runs. Who cares about speed or distance, it’s keeping active that counts for your physical and mental health!

JOIN THE STRAVA CLUB – Club name: Exeter Golf and Country Club

YOUR FAVOURITE CLUB CLASSES ON VIDEO
Over the next few days and weeks, we will be emailing links to videos of our top fitness and yoga classes, taken by our very own Fitness Team and class instructors.
Keep checking your email for these videos which will include LBT, HIIT, HBK, Ab Blast, Dynamic Resistance, Spin, CXWORX and Family Circuits (for the garden!).

LES MILLS FREE WORKOUTS ONLINE
The fitness gurus at Les Mills have provided access to their free streaming website offering 95 workouts including BodyPump, BodyCombat, GRIT, BodyBalance, Sh’Bam, CXWORX, Barre and more…
This is a fantastic resource for our members and we’re grateful to Les Mills for providing it to share with you free of charge, for as long as the disruption from Coronavirus continues.
You can stream the workouts via iPhone, Apple TV, Android, Android TV, Fire TV, XBoxOne and Roku.

WE ARE HERE FOR YOU
Please let us know if you have any questions or any feedback about the workouts.
Contact Reception or the Fitness Team with any questions.

 

UPDATE WEDNESDAY 18TH MARCH

Important update from the Chairman

I am sure you have all welcomed the regular updates that our Management team have been circulating in respect of Covid-19, and I can assure you that we are all working extremely hard to keep our facilities open for as long as possible during these worrying and unprecedented times.

Our current thinking is that whilst the bars and restaurant may need to close at some stage, and organised sporting activities are already being cancelled, we are determined to keep the golf course and the Academy fully open, as well as the pool, the gym and the tennis/squash courts, so as to allow us all to get some exercise (and a bit of fun!) whilst adhering to the Government guidelines in terms of keeping us safe. This strategy will also allow us to keep as many of our staff as possible in full time employment.

I am extremely grateful to all those Members who have already renewed their subscriptions, as this is a Members’ Club and we all have a vested interest in ensuring that Exeter Golf and Country Club survives, not just for us, but for future generations.

For those of you who have not yet renewed, please do so if at all possible, but rest assured that if we do have to close completely for any significant period, we will not charge any of our members during this time. So, for example, if we have to close for three months, your membership fee and levy will cover a 15 month period. Similarly, if members are advised to self-isolate on the basis of health or age, this system will also apply for the period they are not able to use the facilities.

Please support the Club and renew your subscription if at all possible, as this will strengthen our overall financial position and also allow us to do our best to support our hard working staff.

Many thanks, in advance, and further regular updates will be circulated by Chris Jones and his team.

 

UPDATE TUESDAY 17TH MARCH

Here are some important changes we are making to keep our staff, members and guests as safe as possible – these will come into effect on WEDNESDAY 18th MARCH.

General Info

Card payments only – sorry but we will no longer accept cash anywhere in the club. You can pay via your member card or via contactless on debit or credit card or Apple Pay.

Bridge club has postponed until further notice.

Reception

a) Please stand behind the line marker on the floor while speaking to Reception. We want to discourage people from leaning across the desk and children from climbing on the desk by requesting that people maintain this distance while interacting with the team.

b) No class tokens will be used. Please still check in at Reception and then proceed to your class.

Members Bars and Restaurant – public health organisations agree that there is no evidence that COVID 19 can be transmitted via food. We can assure you that our kitchen teams ALWAYS maintain the highest level of hygiene requirements regarding food handling and preparation. The Bar and Waiting Team are also committed to frequent hand washing and hand sanitising regarding the preparation of drinks and serving bars and tables.

a) Menus – all menus have been removed from the Hub and Sports Bar and will be displayed at the bar instead – or you can download it to your phone here. In Wear Park, it will be given to you on arrival and then disposed of.

b) Tables – we are removing some tables to create more distance between tables in all eating areas.

c) Newspapers and magazines – will no longer be available in the Sports Bar. Please use the Free Wifi instead to access online news and reading material.

d) Remote controls – will be kept behind the bars for staff to access.

e) Cutlery – will be given to customers on ordering food at the bar – they will be wrapped in a disposable paper napkin.

f) Condiments – during this time we will provide sachets of salt, pepper and sauces in the Sports Bar and Hub. In Wear Park, reusable items will be sanitised between use.

Swimming pools – The Pool Water Treatment and Advisory Group advise that it is generally safe to go swimming – the water and chlorine will help to kill the virus, however hygiene precautions are required before and after using the pools such as showering using soap.

Swimming lessons will continue as usual. The new course of lessons is bookable now however we will advise when they will commence in the coming weeks.

a) Steam room and sauna will be closed to avoid the reduced proximity these areas impose.

b) Jacuzzi – a maximum of two people can use the jacuzzi at any time. Please manage this individually so that the lifeguards can concentrate on watching the pools rather than ensuring this limit is maintained. Please also be mindful of others who may be waiting to use the Jacuzzi.

Golf course – the course and Topsham Golf Academy remains fully open however please check with the Pro Shop regarding specific competitions.

a) Rakes have been removed from bunkers. Please use your foot or a club to smooth over footprints made

b) Please leave the flag in the hole at all times. Putts within a putters length are conceded with a shot added on to your score

c) Bins and ball washers have been decommissioned

d) Only pick up your own ball

e) Do not share equipment

f) Keep your distance – 2 metres apart

Gym and Fitness Classes – the gym and classes will remain open as usual. At present all classes except Pilates with Tessa are still running.

a) The Gym Team are repeatedly cleaning equipment throughout the day. Please use the spray and wipes to wipe equipment including screens, handles, weights and mats.

b) Please DO NOT USE personal towels to clean equipment – you must use sanitiser provided and remember to use the hand sanitiser regularly throughout your session.

c) Please bring your own mats wherever possible – for instance yoga mats.

d) Please wash your hands thoroughly BEFORE AND AFTER using the gym or a class.

e) The Les Mills Launch Day has been postponed and will now take place later, hopefully towards the summer. More information will be sent to those who have already registered.

f)  Home work-outs – the Gym Team are creating a series of Personal Training and Classes videos for home workouts, should you find yourself unable to visit the club. These will be distributed to members via email. Please ask if you would like specific information – email thegym@exetergcc.co.uk

f)  Les Mills classes – as members you will have access to free classes you can do at home – a link for this will follow tomorrow.

Rackets

a) Racket hire will be suspended until further notice.

b) James and Mike will keep you informed via email about whether events will be cancelled or postponed.

c) Codes to enter tennis courts and squash courts will not be required at this time.

Wear Park Spa

 

a) Hand sanitiser will be used by Spa Therapists and on clients before any treatment.

b) Clients must read, check and sign the declaration form before any treatment can take place.

c) Usual cancellation procedures remain in place. Please ensure you cancel your treatment with at least 24 hours notice, if needs must.

d) Sorry, but we have removed magazines from the spa – and ask that you arrive in time for your appointment and leave straight after to limit time in the relaxation area.

Please keep checking your emails as we will continue to update you regularly on any changes we’re making. 

Thank you for your ongoing support. 

 

UPDATE THURSDAY 12TH MARCH

Given the growing emergence of COVID-19 in the UK, we want to keep you up to date with the procedures we have in place to help look after our staff, members and guests.

We have a risk assessment in place which our team members are aware of and we are committed to adhering to protocols advised by the UK Government and the World Health Organisation.

Our team are fully aware of their responsibilities in ensuring the highest possible hygiene standards are maintained throughout all the areas of the club, using sanitising products wherever possible – however we need your help with this.

As with our team members, if you have returned from an affected country or have family who have, please avoid using the club for the suggested two week timescale.

We would appreciate you also taking this action should you or your family experience cold or flu like symptoms.

Within the club we ask that you use the hand-washing facilities and the hand sanitisers placed around the club.

This is especially important when using facilities with communal items such as condiments and tables in the bars, gym equipment and gym mats, lockers and of course toilet areas. Please ensure you shower thoroughly before using the pools.

Please also use tissues, disposing of them into a bin (not recycling please!) as soon as possible. Please do not leave dirty tissues for others to pick up.

It is vital that we all adhere to these individual and collective responsibilities to protect each other and continue using the sports, fitness, spa and restaurant facilities we enjoy.

If you have an event booked, please speak to our  Events Team if you have any concerns. Events are going ahead as planned, with the tight hygiene levels in place – which we expect your guests to also adhere to.

Ultimately, we are all individually responsible for limiting our impact on others during this episode – which we all hope will be as short as possible so we can continue ‘business as usual’.

Stay informed and follow the advice given by health care providers.

Thank you for your support.

More information about the virus and the measures we have in place:

 

Hygiene aware:

Wash your hands frequently with alcohol-based hand wash, or wash with soap and water.

Use hand sanitisers which we have installed round the club

Clean facilities and equipment –  our team members will ensure the facilities and equipment are cleaned throughout the day however it is vital that those using it also help with this for instance using cleaning spray after use of gym equipment and mats.

Maintain social distancing – maintain at least 2 metres (7 feet distance) between yourself and anyone who is coughing or sneezing.

Avoid physical contact with other people, e.g. shaking hands.

Avoid touching your face, especially your eyes, mouth and nose.

Use tissues and dispose of them quickly – practice respiratory hygiene. Use tissues when sneezing or coughing.  Dispose of the tissue in a bin as soon as possible.  Do not place a used tissue back in your pocket.  Wash hands with soap, or apply alcohol based hand wash.

Avoid coughing or sneezing into your hands.  If no tissue is available, cough or sneeze into your elbow.

Stay informed and follow the advice given by health care providers.

 

Travel aware:

The UK Government website page provides guidance for travellers returning from Category 1 & Category 2 countries/areas, including whether self-isolation is necessary. This guidance is likely to change daily so regularly check this website, especially before you visit the club.

 

Symptom aware:

The symptoms of Coronavirus are similar to other illnesses that are much more common, such as cold and flu.

a cough

a high temperature

shortness of breath

Note that having these symptoms does not necessarily mean you have the illness.

People with confirmed Coronavirus will need to stay in isolation away from other people until recovered.

 

Government guidance

The UK Government, NHS, and the World Health Organisation (WHO) provide useful up to date information on the Coronavirus.

The company will continue to monitor these websites, but it is recommended that staff also regularly visit these websites:

UK GOVERNMENTWORLD HEALTH ORGANISATIONNHS

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